Administrative Assistance to Individuals Training
Gain essential administrative support skills for social services: evaluate client requirements, clarify benefits using simple terms, fill out forms, organise records, ensure data privacy, and confidently direct people through assistance for housing, food, healthcare, and income support.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist individuals in accessing local welfare schemes, benefits, and health services. Master straightforward communication, trauma-aware approaches, and quick risk checks, all while safeguarding privacy and managing paperwork. Follow simple processes, use digital aids, and apply referral methods to process applications smoothly and aid clients assuredly.
Elevify advantages
Develop skills
- Navigate benefits systems swiftly to connect clients with local support programmes.
- Communicate entitlements plainly using everyday words, prepared scripts, and confirmation techniques.
- Quickly spot client risks in areas like shelter, earnings, security, and wellbeing.
- Safeguard client information through privacy rules, agreement processes, and protected filing.
- Handle applications effectively by assisting with web forms, file submissions, and time limits.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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