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Receptionist & Concierge Course

Receptionist & Concierge Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical Receptionist and Concierge Training Course develops key front-desk communication, visitor registration, and access control abilities, while emphasising safety and professional conduct. You will learn effective greeting techniques, de-escalation methods, multitasking approaches, and time management skills. Gain expertise in handling packages, maintaining digital and paper records, ensuring chain-of-custody, and responding to suspicious items to safeguard people, property, and information daily.

Elevify advantages

Develop skills

  • Master front-desk communication: greet visitors warmly, de-escalate tensions, and direct them efficiently.
  • Control visitor access securely: check identifications, distribute badges, and adhere to protocols.
  • Handle packages with chain-of-custody: record, store, and deliver items safely and accurately.
  • Manage reception time effectively: prioritise tasks, multitask wisely, and remain calm under pressure.
  • Respond to incidents properly: identify suspicious items, take safe actions, and log details clearly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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