Reception Secretarial Training
Gain essential Reception Secretarial Training skills to expertly handle calendars, manage calls and visitors, craft clear emails and records, stay composed under pressure, and create professional first impressions that ensure an organised, efficient, and client-oriented front desk in any busy workplace.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Reception Secretarial Training course offers practical skills for confident front-desk duties. You will learn effective appointment booking, calendar organisation, professional written communication with templates, visitor management, phone handling etiquette, precise logging, and daily reports to provide top support in fast-paced offices.
Elevify advantages
Develop skills
- Smart calendar management: book, adjust, and avoid clashes quickly.
- Front-desk efficiency: manage visitors, calls, and parcels smoothly.
- Professional emails: compose clear confirmations, updates, and reports.
- Accurate reception logs: create and update visitor and call records.
- Confident calls: apply scripts for holds, transfers, and difficult situations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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