Public Reception Training
Gain mastery in public reception duties for Secretariat positions: handle paperwork, direct visitors, manage lines, resolve clashes, and talk clearly face-to-face, over phone, or email, whilst guarding information and keeping cool when things get tough. This course sharpens your ability to serve efficiently in busy settings, ensuring professional standards and smooth operations daily.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Public Reception Training equips you with hands-on skills to manage visitors smoothly and with assurance. You'll master handling missing papers, directing dealings, and sorting queues, all while safeguarding privacy and sticking to the rules. Build strong talking skills, settle arguments, cope with pressure, and get practical phone and email formats for quick, spot-on, and proper service to the public each day.
Elevify advantages
Develop skills
- Reception basics: manage IDs, absent documents, and follow-ups effortlessly.
- Visitor movement handling: control queues, signs, and guidance in crowded offices.
- Dispute settling: soothe upset visitors and ease tensions securely.
- Clear professional talk: apply scripts, voice control, and keen listening.
- All-channel support: provide steady, precise details via phone, email, and direct contact.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course