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Administrative Reception Agent Training

Administrative Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This practical course builds confident front desk skills. Learn customer service scripts, phone handling, visitor and delivery procedures, prioritisation, safety communication, emergency support, lobby maintenance, technology tools, privacy, and KPIs for reliable daily service.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins with calm authority.
  • Emergency response skills for guiding alarms, evacuations, and incident logs clearly.
  • Reception procedures to manage visitors, deliveries, and calls using secure workflows.
  • Tech-savvy front desk operations with booking tools, phone systems, and visitor software.
  • Lobby operations to keep reception clean, compliant, and ready for peak traffic.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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