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Key Account Manager Training

Key Account Manager Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Key Account Manager Training offers a practical, step-by-step method to secure renewals and boost expansion in challenging retail customer experience environments. Gain skills to identify account risks and opportunities, map key stakeholders, develop focused engagement strategies, create value propositions supported by ROI, and formulate a 12-month plan featuring defined KPIs, timelines, and actions that fortify relationships and promote lasting growth.

Elevify advantages

Develop skills

  • Account diagnosis: spot churn, upsell gaps, and set sharp renewal KPIs fast.
  • Stakeholder mapping: target retail decision-makers with tailored value stories.
  • Retail CX insight: link NPS, CSAT, and CLTV to concrete sales opportunities.
  • Value proposition design: build ROI-backed pitches that win strategic meetings.
  • 12-month account planning: schedule actions to protect renewals and drive 20% growth.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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