Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to cut down churn, conduct powerful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key executive ties, helping build lasting profitable relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and grow accounts in B2B SaaS. Master spotting churn indicators, implementing 90-day retention strategies, planning impactful meetings, and coordinating cross-team support. Develop expertise in risk evaluation, opportunity identification, and yearly expansion planning for stronger, enduring client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and act confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to stabilise usage and secure renewals.
- Map out expansion, cross-sell, and upsell strategies for key accounts.
- Assess risks and score account health to prioritise revenue protection.
Suggested summary
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