Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to cut down churn, conduct powerful meetings, execute 90-day retention strategies, and craft 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key executive ties, helping build lasting profitable relationships.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools to safeguard renewals and grow accounts in B2B SaaS. Master spotting churn indicators, implementing 90-day retention strategies, planning impactful meetings, and coordinating cross-team support. Develop expertise in risk evaluation, opportunity identification, and yearly expansion planning for stronger, enduring client partnerships.
Elevify advantages
Develop skills
- Spot B2B SaaS churn risks quickly and act confidently.
- Design effective kickoff, QBR, and renewal meetings that drive results.
- Create 90-day retention plans to stabilise usage and secure renewals.
- Map out expansion, cross-sell, and upsell strategies for key accounts.
- Assess risks and score account health to prioritise revenue protection.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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