from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a straightforward, step-by-step method for greeting customers, asking the right questions, and managing fitting room interactions that encourage confident purchases. You'll learn practical phrases for making recommendations, dealing with price concerns, closing sales smoothly, and handling tricky situations, along with role-playing exercises, performance measures, and a two-week plan to rapidly increase sales conversions and customer returns.
Elevify advantages
Develop skills
- Structured retail sales process: greet, find out needs, suggest items, complete the sale, and follow up.
- Clothing styling and extra sales: put together looks, upsell, and cross-sell quickly.
- Managing objections in the shop: address price worries and safeguard your profits.
- Closing sales and building loyalty: finalise the deal and encourage repeat visits effortlessly.
- Dealing with difficult customers: calm things down, restore service, and preserve the connection.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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