Mandatory Merchant Training
Mandatory Merchant Training equips retail alcohol sellers with essential knowledge on state requirements, ID verification, refusal protocols, de-escalation techniques, and recordkeeping practices. This ensures full compliance, prevents fines, and safeguards staff and customers during every shift.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Mandatory Merchant Training provides straightforward, step-by-step instructions to satisfy state alcohol training mandates, dodge penalties, and secure your license. Discover certification needs, renewal schedules, and ways to confirm approved providers. Gain hands-on skills in ID scanning, sales refusals, and managing intoxicated patrons, while creating robust SOPs, recording completions, monitoring renewals, and keeping abreast of legal updates via audits, metrics, and official notices.
Elevify advantages
Develop skills
- Master state alcohol laws to quickly meet merchant training requirements.
- Conduct thorough ID checks to spot fakes, refuse sales, and log incidents promptly.
- Develop staff SOPs to train, certify, and onboard clerks before first alcohol sale.
- Establish compliance systems to track certificates, renewals, and audit records.
- Manage difficult customers by de-escalating, denying service, and staying legally protected.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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