Business Process Modeling Course
This course equips participants with essential skills for modeling and optimizing business processes, focusing on order-to-delivery workflows using BPMN and UML, while incorporating KPIs for performance measurement and improvement.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Business Process Modelling Course provides practical skills to map, analyse, and optimise Order-to-Delivery workflows from start to finish. Learn to capture current processes, define clear business rules, manage exceptions, and design executable BPMN and UML activity diagrams. You also learn how to set reliable KPIs, build effective dashboards, and create deployment-ready artefacts that support automation and continuous improvement.
Elevify advantages
Develop skills
- Process scoping: Map end-to-end order-to-delivery flows in days, not weeks.
- BPMN execution: Build implementation-ready workflows with clear swimlanes fast.
- Exception design: Model refunds, failures, and escalations to cut rework and delays.
- Business rules: Turn complex operations policies into testable decision tables quickly.
- KPI instrumentation: Design metrics and logs that expose bottlenecks in real time.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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