female assistant manager training
Gain unwavering confidence as a female assistant manager through this comprehensive programme. Master daily planning, KPI tracking, effective communication, and conflict resolution to lead teams adeptly, manage high-pressure situations, and take decisive actions that boost performance and team morale across operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips female assistant managers with practical tools to confidently oversee daily operations. You will master tracking key performance indicators such as average handle time, first contact resolution, backlog, and SLA compliance via intuitive dashboards and alerts. Develop robust planning skills, prioritise effectively under pressure, resolve conflicts adeptly, and deliver clear updates to keep your team aligned, productive, and dedicated to customer satisfaction.
Elevify advantages
Develop skills
- Master shift planning: execute daily operations using checklists and standard procedures.
- Enhance team communication: conduct standups, briefings, and deliver precise status reports.
- Excel in conflict resolution: manage difficult conversations, de-escalate tensions, and secure team agreements.
- Monitor KPIs proficiently: track AHT, FCR, backlog, and respond swiftly to dashboard alerts.
- Make rapid decisions: prioritise tasks, triage problems, and escalate issues assuredly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course