course on business project
Gain expertise in Click & Collect through this Business Project Management Course tailored for management professionals. Master omnichannel strategies, technology setups, store operations, performance metrics, and risk control to create, deploy, and improve effective retail fulfilment projects that drive results and boost sales.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course teaches you to design and launch a successful Click & Collect system from start to finish. You will learn about fulfilment methods, customer paths, key performance indicators, financial effects, IT systems, order management software, and testing. Develop strong project plans, handle risks and costs, ready stores for operations, and craft marketing and communication for a smooth launch.
Elevify advantages
Develop skills
- Omnichannel strategy: create Click & Collect customer journeys to increase retail sales.
- Tech integration: connect order management systems, point-of-sale, and online shops for smooth orders.
- Store operations: organise store layouts, staff, and procedures for quick collections.
- Project leadership: plan and oversee multi-team retail projects.
- Performance analytics: monitor key indicators, risks, and returns on fulfilment initiatives.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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