Strategic Behaviors Course
Master strategic behaviours to transform strategy into everyday actions. Discover how to redesign sales and operations, develop customer-focused KPIs, overcome resistance, and implement 90-day change plans that enhance profitability, customer satisfaction, and team performance across your organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Strategic Behaviours Course teaches you to convert high-level strategy into practical, trackable daily actions. You will learn to overhaul sales processes, enhance customer-oriented operations, and establish cross-team workflows that gather valuable insights from all interactions. Key topics include crafting intelligent KPIs, navigating resistance and risks effectively, and formulating a precise 90-day plan for behaviour shifts that drive up profits, customer happiness, and team results.
Elevify advantages
Develop skills
- Customer-centric operations: redesign workflows to boost loyalty and profit quickly.
- Strategic KPI design: create simple, effective metrics for sales, operations, and support.
- Behaviour-to-strategy mapping: convert goals into clear daily actions for every team.
- Practical change management: address resistance, risks, and data issues swiftly.
- 90-day execution plans: develop targeted behaviour change roadmaps for managers.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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