SME-SMI Training
SME-SMI Training guides managers in constructing role-based skill matrices, formulating 12-week training initiatives, nurturing in-house experts into trainers, and monitoring KPIs. This enables compact teams to elevate quality, efficiency, and client satisfaction via simple, replicable processes that fit limited resources.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This SME-SMI Training equips you to swiftly craft targeted 12-week training programmes, develop precise role-based skill matrices, and transform internal experts into capable trainers. Master setting measurable KPIs, monitoring progress using straightforward tools, applying microlearning and checklists, plus establishing feedback mechanisms that reduce mistakes, accelerate onboarding, and foster ongoing enhancement despite tight time and funds.
Elevify advantages
Develop skills
- KPI-focused training design: establish precise, trackable targets for SME teams promptly.
- Role-based skill mapping: construct straightforward matrices for each service role.
- Effective SME trainer preparation: convert specialists into proficient internal coaches.
- Efficient training rollout: implement 12-week programmes with little operational interruption.
- Ongoing skills refinement: apply basic audits and feedback to sharpen competencies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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