Quality Approach Training
Gain expertise in ISO 9001 standards, effective process control, and continuous improvement techniques to elevate quality standards, reduce defects significantly, and manage complaints proficiently. Tailored for managers and administrators in Sierra Leone who guide teams, enhance operational performance, and foster a strong quality-driven culture within their organisations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on methods to implement ISO 9001 in everyday tasks. You will master process mapping, control measures, performance indicators, and clear work instructions. Gain skills in handling nonconformities and complaints, performing root cause analysis, applying PDCA cycles, and designing KPIs. Additionally, learn to create targeted training sessions, evaluate their impact, and develop robust plans for rolling out and maintaining quality enhancements over time.
Elevify advantages
Develop skills
- ISO 9001 application: implement essential clauses, controls, and documentation in routine operations.
- Process oversight: chart processes, establish KPIs, and track risks for rapid improvements.
- Nonconformity management: address complaints, identify root causes, and enact corrective measures.
- Improvement methodologies: apply PDCA, Pareto analysis, 5S principles, and KPIs to minimise defects.
- Training development: design concise, practical sessions tailored for supervisory staff.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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