Internal Quality Audit Training
Gain mastery in conducting internal quality audits for service operations. The course teaches planning of risk-focused audits, mapping essential processes, spotting nonconformities, and creating clear reports plus recommendations to enhance compliance, operational efficiency, and informed management decisions across your organisation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to plan and carry out effective internal audits, outline main service processes, and collect reliable evidence using targeted checklists and interviews. You will learn to spot and categorise nonconformities, use simple root cause analysis methods, evaluate risks, and produce straightforward reports with recommendations that promote corrective measures, boost compliance, and aid sound management choices.
Elevify advantages
Develop skills
- Plan risk-based internal audits by setting scope, sampling methods, and clear objectives.
- Map service processes quickly using SIPOC, swimlane diagrams, and RACI matrices for quality oversight.
- Collect strong audit evidence through effective checklists, interviews, and document checks.
- Spot and classify nonconformities, documenting findings and basic root causes clearly.
- Prepare concise audit reports with practical recommendations, assigned owners, and set timelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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