BPM (Business Process Management) Training
Master Business Process Management for order-to-delivery optimisation: document AS-IS processes, redesign TO-BE workflows, address root causes, and establish KPIs. Acquire practical skills to minimise errors, accelerate fulfilment, and synchronise operations with business objectives in management and administration roles.
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training equips you with tools to optimise Order-to-Delivery processes. You will document current AS-IS workflows, set clear scopes, use root cause analysis, and create improved TO-BE processes to reduce errors and delays. Gain expertise in designing KPIs, building dashboards, benchmarking, and developing implementation roadmaps with effective change management and governance for sustainable outcomes.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert complex procedures into streamlined process flows.
- AS-IS and TO-BE mapping: capture, redesign, and enhance order-to-delivery operations.
- KPI design for O2D: create, compute, and monitor vital logistics performance indicators.
- Root cause analysis: utilise 5 Whys, Fishbone diagrams, and Pareto analysis to resolve order problems swiftly.
- Implementation roadmap: develop staged deployment plans, governance structures, and change management strategies.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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