Assistant Housekeeping Manager Course
This course equips aspiring Assistant Housekeeping Managers with essential skills in team leadership, quality inspections, standardised cleaning procedures, efficient shift planning, and effective complaint resolution. Participants will learn to enhance team performance, ensure high room standards, optimise operations during busy periods, and boost guest satisfaction, leading to smoother hotel housekeeping operations and superior service delivery in the hospitality industry.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical skills to excel as an Assistant Housekeeping Manager. Master room inspection techniques, checklists, and quality control measures. Set time standards, KPIs, and plan shifts based on occupancy. Standardise cleaning procedures and build expertise in handling complaints, investigating incidents, coaching staff, and tracking performance for efficient daily operations and high guest satisfaction.
Elevify advantages
Develop skills
- Lead housekeeping teams by conducting briefings, coaching staff, and improving daily performance.
- Control quality quickly through room inspections, defect logging, and reducing re-cleans and complaints.
- Standardise cleaning processes using professional room sequences, time standards, and safe chemicals.
- Plan shifts for peak times by assigning rooms, balancing workloads, and handling high occupancy.
- Resolve guest complaints by investigating issues, documenting actions, and preventing recurrences.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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