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Agent Training

Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a practical framework for driving CRM adoption from start to sustained success. You will learn to assess stakeholders, create focused learning paths, and use effective change strategies. Develop onboarding plans, conduct engaging sessions, handle disputes, and monitor KPIs using dashboards, reviews, and feedback to ensure users stay active and meet business objectives.

Elevify advantages

Develop skills

  • CRM adoption strategy: identify resistance and promote quick, enduring user engagement.
  • Stakeholder training design: align roles with efficient, tailored learning programmes.
  • Onboarding programme development: structure six-week launches with defined goals and activities.
  • Data-informed tracking: monitor CRM activity, KPIs, and support data to evaluate returns.
  • Communication and conflict resolution: unite leaders, address objections, and sustain commitment.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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