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Process Communication Model (PCM) Course

Process Communication Model (PCM) Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Process Communication Model (PCM) Course provides practical tools to understand six personality types, their psychological needs, and distress patterns. You will learn to read behaviours swiftly, select appropriate communication channels, diagnose PCM profiles, improve interviews, evaluate role suitability, and resolve conflicts using clear scripts, ethical methods, and actionable strategies for immediate use.

Elevify advantages

Develop skills

  • Decode PCM personality types: spot needs, channels, and stress cues quickly.
  • Conduct PCM-based interviews: uncover fit, stress patterns, and role alignment swiftly.
  • Map and resolve conflicts: apply PCM to de-escalate and restore collaboration.
  • Create PCM-informed hiring tools: develop rubrics, guides, and observation checklists.
  • Lead high-stakes discussions: tailor communication to each person's PCM profile.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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