Managing Emotions at Work Course
This course builds emotional intelligence for HR professionals. Learners master staying calm under pressure, managing angry stakeholders, setting firm boundaries, and communicating empathetically. It provides practical scripts, stress-relief tools, and a personalised action plan suited to everyday HR challenges, fostering confident and balanced performance in demanding situations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical strategies to remain calm, focused, and productive amid workplace pressures. Explore emotional intelligence frameworks, rapid self-regulation techniques, effective stress-management practices, and communication scripts for challenging discussions. Develop a straightforward personal action plan, monitor advancement using measurable indicators, and establish lasting habits that promote assured, even-keeled performance daily.
Elevify advantages
Develop skills
- Emotional self-regulation: quick grounding, reframing, and breathing techniques for work.
- Empathic HR communication: active listening, de-escalation, and clear feedback skills.
- Stress management for HR: micro-breaks, posture adjustments, and daily reset routines.
- Conflict-ready scripts: calm phrasing for angry stakeholders and tough HR emails.
- Personal EI action plan: custom triggers, habits, and success metrics for HR.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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