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Interviewing & Candidate Selection Course

Interviewing & Candidate Selection Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches you to outline the perfect profile for a junior customer support specialist, link competencies to key performance indicators, and create structured interviews using ready question sets and scoring guides. Through practice simulations, evaluate candidates effectively, then use interview insights to craft targeted onboarding and development strategies that enhance performance, staff retention, and customer happiness.

Elevify advantages

Develop skills

  • Competency-focused recruitment: quickly define, align, and rank essential job competencies.
  • Structured interview setup: craft STAR-based question lists that forecast job success.
  • Scoring guides: design 1-5 rating scales and grids for unbiased, equitable choices.
  • Candidate assessment: compile responses into solid, recorded hiring decisions.
  • Onboarding linkage: convert interview findings into sharp 60-90 day achievement plans.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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