Employee Journey Mapping Implementation Course
This course equips HR professionals with practical tools to map employee journeys, identify retention risks, and implement data-driven strategies for improving engagement and reducing turnover across the employee lifecycle.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Employee Journey Mapping Implementation Course teaches you how to identify retention challenges, examine underlying causes, and outline key roles throughout stages from pre-hire to over 24 months. You will learn to create data-informed personas, spot risk points, develop focused initiatives, and establish precise KPIs. Conclude with a hands-on roadmap, governance strategy, and evaluation framework to foster sustained enhancements in employee engagement and retention.
Elevify advantages
Develop skills
- Diagnose retention issues: transform HR data into straightforward, practical problem statements.
- Build employee journey maps: based on personas, suitable for global use, and tailored to specific roles.
- Design targeted retention initiatives: covering onboarding, career progression, and support for managers.
- Set and monitor HR KPIs: connect journey phases to attrition rates, eNPS, and productivity levels.
- Plan implementation: including phased roadmap, pilot programmes, change management, and risk mitigation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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