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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Gain practical skills to resolve everyday workplace disputes confidently. Master clear questioning, neutral language, active listening, reading nonverbal cues, and non-blaming feedback. Learn to design effective meetings, establish group norms, document issues, track agreements, manage emotions, and lead structured discussions for fair, sustainable outcomes.

Elevify advantages

Develop skills

  • Spot conflict causes, patterns, and escalation in workplace settings.
  • Conduct effective one-on-one and group mediation sessions.
  • Apply de-escalation techniques with neutral talk and active listening.
  • Plan HR meetings with agendas, norms, and follow-ups.
  • Document incidents, agreements, and commitments clearly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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