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Relationship Manager Course

Relationship Manager Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Relationship Manager Course provides practical tools to cut down customer loss, build loyalty, and grow your SaaS business. You'll learn to group customers properly, chart their journeys from 0 to 12 months, set up onboarding and activation plans, and arrange timely communications. Plus, you'll craft scripts for key interactions, track vital retention measures, manage feedback loops, and develop programmes to win back customers and turn them into advocates, all ready to use right away.

Elevify advantages

Develop skills

  • Customer segmentation design: quickly create data-based groups focused on keeping customers.
  • SaaS churn analysis: identify early warning signs of loss and use focused strategies to retain them.
  • Customer journey mapping: plan effective contact points across various channels.
  • Onboarding playbooks: develop quick paths to value that increase activation rates.
  • Retention metrics tracking: follow NRR, churn rates, and health scores to guide actions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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