Relationship Management Course
This course equips you with essential skills for effective relationship management, focusing on proactive account health monitoring, stakeholder engagement, conflict resolution, and strategic growth opportunities.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Relationship Management Course teaches you how to check account health, map out stakeholders, and catch churn risks early using clear metrics and customer signs. Learn to create 90-day plans to stabilise things, run QBRs focused on results, and set up governance to avoid escalations. Practice scripts for tough talks, rebuild trust after problems, and develop low-risk upsell and expansion strategies supported by ROI-based business cases.
Elevify advantages
Develop skills
- Account risk checking: spot churn signs and revenue threats quickly.
- Stakeholder mapping: align goals, influence decisions, and secure champions.
- Mastery of difficult talks: handle issues, negotiate, and rebuild trust.
- Upsell strategy: design low-risk pilots, ROI cases, and expansion plays.
- 90-day plans: build focused stabilise-and-grow roadmaps with clear KPIs.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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