Problem Solving Skills Course
This course equips participants with essential problem-solving techniques to identify business issues, analyze root causes, and implement actionable plans for improving revenue, customer retention, and team performance using data-driven methods.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Problem Solving Skills Course teaches you how to quickly spot revenue drop and customer loss, find the real reasons inside and outside the business, and use data to make smart choices. You will learn useful methods for collecting proof, deciding what matters most, and making 90-day plans to get things done, then create solid projects to boost sales results, service standards, keeping customers, and team spirit with results you can measure and follow.
Elevify advantages
Develop skills
- Spot revenue drop: quickly check B2B numbers, customer loss, and sales pipeline signs.
- Do root cause checking: apply 5 Whys, ISSUE trees, and customer proof.
- Plan fast fixes: steady revenue, renewals, and customer happiness.
- Create 90-day action plans: choose priorities, assign people, set steps, and measure with KPIs.
- Improve sales and service: strengthen pipeline, pricing, service deals, and account fixing.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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