Professional Management Course
This course equips managers with essential tools for optimizing service operations, clarifying team roles, establishing efficient routines, fostering psychological safety, providing effective feedback, resolving conflicts, and driving performance through data-driven metrics and actionable plans.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Professional Management Course provides practical tools to diagnose service operations, clarify roles using RACI models, and establish effective daily and weekly routines. Learn to lead with psychological safety while delivering clear feedback, resolving conflicts, and driving performance. Build simple dashboards, define SMART metrics, and implement a focused 30-day plan for lasting, measurable improvements.
Elevify advantages
Develop skills
- Build lean daily workflows: meetings, handoffs, and async updates that work.
- Define clear roles and RACI: cut confusion, overlap, and slow decisions fast.
- Design simple KPI dashboards: SMART targets, service metrics, and reports.
- Diagnose service operations: find bottlenecks, risks, and quick-win fixes.
- Lead tough conversations: feedback, conflict resolution, and team motivation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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