Salon Protocol & Client Care Training
Gain expertise in salon protocols, front desk manners, and skilled client consultations. Master booking, scheduling, conflict resolution, and professional communication to deliver a seamless, top-notch hairdressing experience for every client from initial contact to the finishing touches.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with hands-on skills for handling client consultations, matching services to their needs, and discussing prices confidently. You will master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with reliable methods for booking appointments, managing complaints, no-shows, and cancellations to ensure your salon operates efficiently while making clients feel appreciated on every visit.
Elevify advantages
Develop skills
- Expert client consultations: quickly align hair goals with suitable services.
- Confident salon communication: ready scripts for calls, texts, and face-to-face interactions.
- Efficient scheduling skills: optimise bookings, waitlists, and stylist schedules.
- Professional reception etiquette: greet, rebook, and keep clients coming back.
- Calm complaint resolution: handle issues, no-shows, and refunds smoothly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course