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Salon Protocol & Client Care Training

Salon Protocol & Client Care Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This training equips you with hands-on skills for handling client consultations, matching services to their needs, and discussing prices confidently. You will master professional reception practices, effective communication via phone, SMS, email, and face-to-face, along with reliable methods for booking appointments, managing complaints, no-shows, and cancellations to ensure your salon operates efficiently while making clients feel appreciated on every visit.

Elevify advantages

Develop skills

  • Expert client consultations: quickly align hair goals with suitable services.
  • Confident salon communication: ready scripts for calls, texts, and face-to-face interactions.
  • Efficient scheduling skills: optimise bookings, waitlists, and stylist schedules.
  • Professional reception etiquette: greet, rebook, and keep clients coming back.
  • Calm complaint resolution: handle issues, no-shows, and refunds smoothly.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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