IVR and Telephone Voice-Over Course
Master the art of IVR and telephone voice-over with this comprehensive course focused on banking applications. Learn to craft effective scripts, deliver professional vocal performances, record high-quality audio, edit for telephony, and ensure quality assurance for seamless client delivery.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write short prompts, and adapt language for diverse callers. You will learn IVR structure, caller paths, privacy and accessibility guidelines, as well as tone, speed, and stress for building trust and understanding. Develop a smooth process for recording, editing, testing, and delivering so your phone systems sound professional, rule-compliant, and user-friendly.
Elevify advantages
Develop skills
- IVR script writing: create clear, short banking menus that callers navigate quickly.
- Vocal delivery for IVR: manage tone, speed, and emphasis for reliable bank prompts.
- Studio-ready recording: record clean, steady IVR audio using any professional equipment.
- Audio editing for telephony: reduce sibilance, compress, and balance prompts for better clarity.
- IVR QA and handoff: check flows, record files, and provide complete packages to clients.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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