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CX Design Course

CX Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Experience Design Course provides practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research methods, persona summaries, and journey mapping for onboarding, support, and engagement. Develop strong value propositions, define UX principles, design detailed flows and microcopy, and establish metrics to validate, optimise, and confidently deliver better experiences.

Elevify advantages

Develop skills

  • Customer experience personas and needs: transform goals and pains into sharp, design-ready user profiles.
  • Problem framing: write clear value propositions that align user needs with business impact.
  • Metrics and validation: define KPIs and conduct quick tests to prove customer experience outcomes swiftly.
  • Journey mapping: design end-to-end savings flows across app, email, and support.
  • Interaction flows: create clear paths and microcopy for setting up and managing goals.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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