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Customer Experience Design Course

Customer Experience Design Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Customer Experience Design Course teaches you how to define problems, map current journeys, and design streamlined flows for time tracking, invoicing, and dashboards. Learn user research, usability testing, analytics instrumentation, A/B testing, and KPI tracking, plus accessibility and internationalization. Build practical, testable experiences that reduce friction, improve satisfaction, and support measurable growth.

Elevify advantages

Develop skills

  • UX research for SaaS: run interviews, surveys, and map freelancer journeys fast.
  • Experience strategy: define UX problems, KPIs, and measurable CX goals quickly.
  • Flow design: craft dashboards, timers, and invoicing screens that convert.
  • Prototyping & testing: build lean prototypes and validate UX with real metrics.
  • Implementation & handoff: spec designs, track funnels, and A/B test improvements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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