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Voice of The Customer Course
Open your ear to wetin customer dem really want! This 'How to Hear Wey Customer Dem Talk' course na for marketing people wey want sabi book well-well. You go learn how to check data, how to put the correct feedback first, and how to arrange customer dem opinion in a proper way. You go sabi how to put customer dem talk inside your business plan, make customer dem feel alright, and measure if you dey do well with correct numbers. You go master how to collect feedback from social media to correct survey, and make correct plan to fix customer dem problem and make dem loyal.
- Check customer data: Sabi use tool dem for check data well-well.
- Put feedback first: Learn how to find the feedback wey you fit use do something correct.
- Put VoC inside: Make customer dem talk part of how una dey make decision.
- Design survey: Make correct survey wey go give you correct feedback.
- Tell people about change: Explain the update dem to customer dem in a correct way.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Open your ear to wetin customer dem really want! This 'How to Hear Wey Customer Dem Talk' course na for marketing people wey want sabi book well-well. You go learn how to check data, how to put the correct feedback first, and how to arrange customer dem opinion in a proper way. You go sabi how to put customer dem talk inside your business plan, make customer dem feel alright, and measure if you dey do well with correct numbers. You go master how to collect feedback from social media to correct survey, and make correct plan to fix customer dem problem and make dem loyal.
Elevify advantages
Develop skills
- Check customer data: Sabi use tool dem for check data well-well.
- Put feedback first: Learn how to find the feedback wey you fit use do something correct.
- Put VoC inside: Make customer dem talk part of how una dey make decision.
- Design survey: Make correct survey wey go give you correct feedback.
- Tell people about change: Explain the update dem to customer dem in a correct way.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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