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Customer Loyalty & Retention Course

Customer Loyalty & Retention Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Customer Loyalty and Retention Course teaches how to convert first-time beauty buyers into loyal long-term customers using clever personalisation, attractive loyalty perks, and incentives beyond discounts. You will learn to chart the 0–180 day customer path, manage email, SMS, and website campaigns, build cost-effective loyalty schemes, evaluate vital retention measures, and roll out a targeted 90-day strategy to lift repeat buys and customer lifetime value.

Elevify advantages

Develop skills

  • Design loyalty programmes: create tiers, rewards, and rules to increase repeat sales.
  • Personalise offers: utilise purchase data to suggest products and smart samples.
  • Plan retention journeys: outline 0–180 day touchpoints to encourage repurchases.
  • Conduct retention analytics: monitor cohorts, CLTV, churn, and promotion results.
  • Execute quick tests: A/B test subject lines, rewards, and timing for rapid improvements.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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