digital assistant training
Gain expertise in Digital Assistant capabilities for contemporary marketing teams. Master workflows for social media, email, and advertising campaigns, develop a defined assistant persona, manage reports and KPIs, oversee quotes and scheduling, and recognise precise moments to escalate to human specialists. This course equips you to deploy assistants that deliver consistent excellence across routine operations and client interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Digital Assistant Training teaches you to create a dependable, brand-aligned helper that efficiently handles content calendars, approvals, and campaign workflows. Master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting formats, pricing essentials, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch support.
Elevify advantages
Develop skills
- Build a comprehensive marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Design a uniform assistant persona including tone, boundaries, and user targeting.
- Employ pre-built response templates for quotes, reports, and client updates.
- Execute detailed workflows for content scheduling, reporting, and meetings.
- Implement secure escalation protocols, data privacy measures, and 'I don’t know' responses in real-time support.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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