Community Management Course
Master crisis communication, social media moderation, and channel-specific content to protect and grow your brand. This Community Management Course equips digital marketing professionals with practical templates, key performance indicators (KPIs), and proven strategies to effectively manage backlash, rebuild trust, and foster long-term community engagement on major social platforms.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Community Management Course teaches you to confidently and swiftly manage social media crises for sustainable fashion brands. You will learn to assess sentiment, establish SMART objectives, develop response flows, and utilise clear templates for replies, statements, and moderation. Additionally, you will gain skills in monitoring, reporting, prevention tactics, and creating platform-specific content plans to safeguard and restore brand trust.
Elevify advantages
Develop skills
- Crisis strategy design: build fast, effective response plans for social media.
- Community moderation: apply smart templates to handle trolls, fans, and critics.
- Social listening dashboards: track sentiment, influencers, and risk in real time.
- Channel-specific content: plan 7-day calendars for Instagram, TikTok, and Twitter.
- Reputation reporting: create clear KPI reports and prevention briefs for stakeholders.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course