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Business Etiquette: Phone, Email, and Text Course

Business Etiquette: Phone, Email, and Text Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Enhance your professional image with this practical Business Manners: Phone, Email, and Text Course. Learn to write clear emails, concise texts, and confident call scripts while safeguarding privacy and managing payment details securely. Master tone, structure, de-escalation, and precise documentation so every interaction is efficient, compliant, and straightforward for customers to trust and follow.

Elevify advantages

Develop skills

  • Professional tone mastery: adapt phone, email, and text for any business situation.
  • Fast, clear email writing: sharp subjects, tight structure, privacy-safe details.
  • Confident phone skills: verify identity, explain solutions, de-escalate calmly.
  • Polished text etiquette: concise SMS replies, smart templates, no risky data.
  • Compliance-ready records: document calls, emails, and texts with secure summaries.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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