Lesson 1Recordkeeping and audit requirements: trip logs, receipts, digital records and platform reporting obligationsOutlines recordkeeping responsibilities for TVDE drivers, covering trip logs, receipts, digital storage, and how platform data aids in audits, tax verifications, and regulatory checks, along with retention durations and privacy requirements.
Required trip data and minimum log detailsIssuing and storing receipts for passengersUsing platform dashboards and exportsRecommended digital backup practicesLegal record retention time limitsProtecting passenger data and privacyLesson 2Operational restrictions: geofencing, permitted pickup/dropoff zones, airport rules, congestion charges, and special event rulesExamines operational boundaries like geofenced zones, pickup and dropoff guidelines, airport protocols, congestion or low-emission fees, and special event regulations that determine where, when, and how TVDE drivers can function.
Understanding city geofencing and no‑go areasPickup and dropoff rules at curbs and hubsAirport staging, permits and fee proceduresCongestion, toll and low‑emission chargesNighttime, school and hospital zone limitsTemporary rules for festivals and big eventsLesson 3Required training, background checks, medical exams, and criminal record policiesCovers essential training, background screenings, and medical assessments for TVDE drivers, including training modules, exam structures, criminal history reviews, health criteria, and the impact of appeals or rehabilitation on qualification.
Mandatory TVDE training course contentFinal exams and minimum passing criteriaCriminal record and police background checksMedical fitness standards and periodic examsHandling past convictions or pending casesAppeals and rehabilitation based exceptionsLesson 4Driver licensing and professional permits required for TVDE (application, renewal, disqualifiers)Describes driver licensing and professional permits needed for TVDE, encompassing basic licence classes, local professional cards, application processes, renewals, medical fitness checks, and common disqualifying offences or documentation problems.
Required driver license class and validityApplying for the local TVDE professional cardDocuments and fees for permit applicationsRenewal timelines and avoiding expirationsCommon disqualifying offenses or sanctionsUpdating details after address or status changesLesson 5Identifying relevant local authorities and statutes governing TVDE and ride-hailingHighlights key local authorities and legal references regulating TVDE, such as transport bodies, city councils, airport authorities, and methods to access statutes, bylaws, and official guidelines for sustained compliance.
Transport and mobility regulatory agenciesCity council bylaws affecting ride‑hailingAirport and special zone managing bodiesHow to search official legal databasesReading and interpreting local regulationsStaying updated on new rules and noticesLesson 6Local labour and tax obligations related to independent drivers (invoicing, GST/sales tax, income reporting)Explains how self-employed TVDE drivers manage invoicing, GST or sales tax, and income declarations, including self-employment registration, record maintenance, allowable deductions, and aligning platform reports with local tax schedules.
Registering as self‑employed or micro‑businessWhen VAT or sales tax registration is requiredIssuing invoices and digital receipts correctlyTracking deductible operating and vehicle expensesUsing platform reports for annual tax returnsAvoiding common tax non‑compliance risksLesson 7Fines, penalties, suspension and appeal processes for regulatory breachesOutlines fines, demerit points, suspensions, and vehicle seizures for TVDE violations, including investigation procedures, response timelines, appeal pathways, and tips to avoid recurring breaches.
Common TVDE infractions and fine rangesAdministrative versus criminal sanctionsGrounds for suspension or permit revocationNotification, deadlines and payment optionsHow to file an appeal or formal complaintPreventing repeat violations through complianceLesson 8Insurance requirements: commercial/ride-hailing coverage, liability limits, proof and claims processAddresses compulsory insurance for ride-hailing, covering commercial or app-specific policies, minimum liability amounts, vehicle or app proof, exclusions, and procedures for reporting and processing claims post-incident.
Difference between personal and commercial coverageMinimum liability limits set by the cityWhen platform insurance is active or inactiveKeeping valid proof of insurance accessibleSteps to follow after a collision or incidentReporting and tracking an insurance claimLesson 9Vehicle registration, inspections, emissions, and permitted vehicle types and agesDetails local regulations on vehicles for TVDE, including registration validity, routine inspections, emission criteria, age and mileage limits, and categories like electric, wheelchair-friendly, or premium vehicles.
Choosing a compliant vehicle class and body typeLocal rules on vehicle age, mileage and conditionRegistration status and proof kept in the vehicleMandatory safety and roadworthiness inspectionsCity emissions and low‑emission zone standardsRules for EVs, hybrids and accessible vehicles
