Log in
Choose your language

Passenger Service Agent Course

Passenger Service Agent Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This course equips you with essential skills for check-in, gate management, baggage handling, and overbooking scenarios. You will learn to assist passengers with reduced mobility, families, and unaccompanied minors, while prioritising safety, timeliness, and excellent service. It includes practical scripts, operational workflows, and key regulations in a concise programme tailored for frontline aviation roles.

Elevify Advantages

Develop Skills

  • Master international check-in with speed, precision, and full regulatory compliance.
  • Handle overbooking calmly with effective denied-boarding protocols and resolution scripts.
  • Excel in baggage operations including rules application, tagging, and disruption management.
  • Provide dignified support for passengers with reduced mobility and families under tight schedules.
  • Control gate functions such as reseating, aircraft swaps, and punctual boarding processes.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses come with a certificate?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an online course and how does it work?

PDF Course