Airport Management Ground Staff Course
This course equips aspiring airport ground staff with essential skills in managing turnarounds, ensuring ramp safety, handling delays and irregular operations (IROPS), optimising resource allocation, and communicating effectively with passengers and teams. Participants will develop the practical expertise required by aviation professionals to maintain flight safety, operational efficiency, and punctuality in dynamic airport environments.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire hands-on skills in resource planning, stand management, and team coordination for seamless aircraft turnarounds. Master protecting schedule adherence, managing delays, implementing IROPS strategies, and mitigating risks via structured escalation protocols. Gain proficiency in communication, passenger briefings, performance metrics, and precise ground handling sequences to ensure safe, efficient airport operations.
Elevify Advantages
Develop Skills
- Master ground operations for safe, punctual turnarounds on A320/B737 aircraft.
- Excel in resource planning by swiftly allocating crew and equipment for multiple flights.
- Apply effective IROPS and delay management tactics to safeguard departure schedules.
- Manage risks and contingencies from equipment failures, weather, or staffing issues.
- Enhance communication skills for clear coordination across ramp, gate, airline, and passenger teams.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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