Lesson 1High-touch surface disinfection strategy: validated disinfectants, dwell time, verification methodsOutlines a structured method for disinfecting high-touch surfaces like armrests, latches, switches, and IFE controls. Covers approved disinfectants, proper dwell times, application techniques, and checks using visual, ATP, or similar tools.
Mapping cabin high-touch surfacesChoosing validated disinfectant productsEnsuring full surface coverage and dwellVerification by visual and ATP checksDocumentation of disinfection cyclesLesson 2Systematic cabin cleaning sequence: aisles, overhead bins, seats, tray tables, armrestsDescribes a logical cleaning order to minimise recontamination and missed spots. Covers sequence from ceiling to floor, including bins, seats, tables, armrests, zoning, team coordination, and timed turnaround execution.
Top-to-bottom cleaning principlesZoning aisles and work allocationOverhead bin interior and latchesSeat, armrest, and table sequenceFinal aisle, carpet, and exit checksLesson 3Tray table cleaning and disinfection: procedures, contact-time, materials to avoidCovers cleaning and disinfecting tray tables with approved agents, correct contact times, and safe wiping. Notes materials to avoid, label checks, and preventing damage to plastics, hinges, latches, and finishes.
Pre-cleaning soil and residue removalSelecting compatible disinfectantsApplying and timing disinfectant dwellWiping technique for joints and hingesAvoiding damage to plastics and decalsLesson 4Cross-contamination prevention: colour-coded tools, sequence planning, hand hygieneOutlines ways to prevent cross-contamination using colour-coded tools, workflow planning, and strict hand hygiene. Includes separating lavatory and galley tools, timely glove changes, and storage to keep dirty and clean items apart.
Color-coding tools by cabin zoneSeparating lavatory and galley kitsHand hygiene and glove change rulesClean vs dirty cart organizationBagging and removing contaminated wasteLesson 5Seat pockets, literature, and IFE surfaces: removal, cleaning, and inspectionFocuses on handling seat pocket contents, literature, and IFE surfaces safely. Covers removal, sorting, cleaning and disinfection of pockets and screens, checks for damage or prohibited items, and proper reloading.
Emptying and sorting seat pocket itemsCleaning and disinfection of pocketsIFE screen and control cleaning stepsIdentifying damage and foreign objectsReloading literature to standardsLesson 6Galley cleaning and slip prevention: floor protocols, spill management, anti-slip residuesAddresses galley cleaning with food safety and slip prevention in mind. Covers work surfaces, carts, equipment, floor protocols, spill response, drying, and avoiding residues that affect traction or floor finishes.
Cleaning galley worktops and cartsDisinfecting latches, handles, and railsFloor cleaning agents and dilutionSpill containment and rapid cleanupDrying floors and placing warning signsLesson 7Seat and upholstery care: vacuuming, stain identification and appropriate treatmentsExplains proper seat and upholstery care, from vacuuming patterns to identifying soils and matching with approved treatments. Stresses fabric protection, drying control, and avoiding damage to structures and safety gear.
Vacuuming patterns and nozzle selectionIdentifying organic vs inorganic stainsApproved cleaners by fabric typeSpot treatment dwell time controlDrying, grooming, and final inspectionLesson 8Lavatory deep and turnaround cleaning: toilets, sinks, waste containers, touchpointsCovers lavatory deep and turnaround cleaning of toilets, sinks, mirrors, floors, and waste units. Emphasises odour control, scale removal, touchpoint disinfection, PPE, and safe chemical use in tight, contaminated spaces.
Turnaround vs deep clean task listsToilet bowl, shroud, and seat stepsSink, counter, and mirror detailingWaste bin emptying and liner changeFloor, thresholds, and odor controlLesson 9Biohazard and sharps handling: containment, PPE escalation, reporting and disposal protocolsDetails response to biohazards and sharps, including assessment, containment, PPE upgrades, and approved kits. Covers labelling, reporting, and disposal via regulated waste while protecting staff, passengers, and surfaces.
Recognizing biohazard and sharps risksPPE selection and escalation stepsUsing biohazard cleanup kits safelySharps containment and labelingReporting and regulated waste disposal
