Auto Parts Sales Course
This course provides essential skills for auto parts sales, focusing on inventory management, part verification, catalog use, customer service, and pricing to enhance sales efficiency and customer satisfaction.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
The Auto Parts Sales Course equips you with practical skills to identify the right parts, confirm fitment, and prevent expensive mistakes. Learn to use electronic catalogues, handle stock, process tricky orders, and record details precisely. Gain assurance in pricing, quotations, and payments while excelling in straightforward communication, resolving disputes, and juggling tasks to serve customers more effectively and improve sales performance.
Elevify Advantages
Develop Skills
- Inventory control & order processing: master stock codes, ETAs, and documentation.
- Vehicle fitment verification: decode VINs and match exact OEM or aftermarket parts.
- EPC catalog navigation: search by VIN, cross-reference OEM to aftermarket fast.
- Customer communication & conflict resolution: handle calls, scripts, and complaints.
- Pricing & quoting for auto parts: present tiers, taxes, and shop discounts clearly.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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