Stress & Relaxation Techniques for Call Center Agents Course
Discover targeted stress management and relaxation methods designed specifically for call centre agents. Identify burnout indicators promptly, apply swift in-shift calming techniques, create effective daily recovery plans, enforce healthy boundaries, and cultivate sustained resilience to deliver composed interactions and superior performance outcomes.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This practical course equips call centre agents with tools to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, craft achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced nutrition. Acquire effective methods to establish personal limits, access support networks, and articulate workload issues assertively.
Elevify Advantages
Develop Skills
- Design daily stress management plans with practical routines suited to each shift.
- Employ rapid breathing, posture corrections, and mindfulness for self-control during calls.
- Detect burnout signals early and intervene to safeguard performance levels.
- Articulate workload boundaries clearly and secure appropriate support.
- Build resilience through optimised sleep, exercise, and recovery practices for enduring vitality.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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