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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
4 to 360 hours of flexible workload
certificate valid in your country

What Will I Learn?

This practical course equips call centre agents with tools to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, craft achievable daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and balanced nutrition. Acquire effective methods to establish personal limits, access support networks, and articulate workload issues assertively.

Elevify Advantages

Develop Skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Employ rapid breathing, posture corrections, and mindfulness for self-control during calls.
  • Detect burnout signals early and intervene to safeguard performance levels.
  • Articulate workload boundaries clearly and secure appropriate support.
  • Build resilience through optimised sleep, exercise, and recovery practices for enduring vitality.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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