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Customer Service Training Course

Customer Service Training Course
4 to 360 hours of flexible workload
certificate recognized by the Ministry of Education

What Will I Learn?

Level up your call centre career with our Customer Service Training Course, designed to boost your skills in handling customer interactions effectively. Get into the customer service basics, tackle common call centre problems, and master what customers expect. Participate in interactive training methods, including role-play and feedback, to sharpen your communication skills. Learn to deal with difficult customers, turn bad situations into good ones, and always improve how effective your training is. Sign up now for a learning experience that will really transform you!

Elevify Advantages

Develop Skills

  • Master customer service basics for effective interactions.
  • Develop empathy to improve customer satisfaction and loyalty.
  • Use de-escalation methods to manage tough situations.
  • Use feedback to keep improving service quality.
  • Design engaging training modules for real-world use.

Suggested Summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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