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Customer Relations Course
Level up your call centre career with our Customer Relations Course, designed to improve your skills in technology, communication, and problem-solving. Learn to use CRM tools like a pro, use AI to your advantage, and put new technologies in place to boost efficiency. Develop plans that you can actually use, set clear goals, and keep track of how you're doing. Improve your product knowledge and always know what's new. Make customers happier by understanding what's important to them and communicating effectively. Get better at managing your time and handle calls quickly and well.
- Master CRM Tools: Get better at using customer relationship management to work more efficiently.
- AI Integration: Use AI to make customer interactions smoother and better.
- Effective Communication: Improve your speaking and body language for clear communication.
- Problem Solving: Come up with creative solutions to fix customer problems fast.
- Time Management: Balance speed and quality to do well in the call centre.

4 to 360 hours of flexible workload
certificate recognized by the Ministry of Education
What Will I Learn?
Level up your call centre career with our Customer Relations Course, designed to improve your skills in technology, communication, and problem-solving. Learn to use CRM tools like a pro, use AI to your advantage, and put new technologies in place to boost efficiency. Develop plans that you can actually use, set clear goals, and keep track of how you're doing. Improve your product knowledge and always know what's new. Make customers happier by understanding what's important to them and communicating effectively. Get better at managing your time and handle calls quickly and well.
Elevify Advantages
Develop Skills
- Master CRM Tools: Get better at using customer relationship management to work more efficiently.
- AI Integration: Use AI to make customer interactions smoother and better.
- Effective Communication: Improve your speaking and body language for clear communication.
- Problem Solving: Come up with creative solutions to fix customer problems fast.
- Time Management: Balance speed and quality to do well in the call centre.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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