PRM (reduced mobility) training
This PRM (Persons Reduced Mobility) Training course delivers practical expertise for rail staff to support wheelchair users, blind or low-vision passengers, and those with limited stamina. It covers risk assessment, wheelchair handling, guiding techniques, communication, de-escalation, legal requirements, documentation, and colleague coordination to ensure safe, respectful, and compliant passenger assistance in daily operations.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
PRM Training equips you with essential skills to assist passengers with reduced mobility, including wheelchair users, those who are blind or have low vision, and individuals with limited stamina, on platforms and trains. Master risk assessment, safe ramp deployment, guiding methods, effective communication, de-escalation strategies, legal obligations, documentation practices, and team coordination for reliable, compliant assistance.
Elevify Advantages
Develop Skills
- Conduct PRM risk assessments to quickly identify hazards on platforms, trains, and busy areas.
- Handle wheelchairs and ramps proficiently for safe and swift passenger boarding.
- Provide assured support for blind passengers, including guiding, orientation, and guide dog management.
- Assist low-stamina travellers with secure walking support and safe transfers.
- Master professional communication for PRM scenarios, securing consent, de-escalating issues, and upholding dignity.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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