Remote Monitoring Agent Course
The Remote Monitoring Agent Training equips participants with core CCTV control room competencies, including behavioural threat identification, incident management, and coordination skills. Trainees learn to detect risks promptly, guide security personnel, log incidents accurately, and safeguard valuable retail locations using industry-standard private security practices.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Acquire essential skills to oversee CCTV systems, identify suspicious activities in retail settings, and handle incidents proficiently. Master PTZ operations, shift initiation protocols, multitasking utilities, incident triage, and precise reporting to ensure keen situational awareness, swift responses, and consistent, documented outcomes per shift.
Elevify Advantages
Develop Skills
- Spot retail threats swiftly: identify shoplifting, casing, and pre-incident indicators promptly.
- Excel in CCTV operations: handle PTZ cameras, VMS interfaces, and layouts for optimal remote surveillance.
- Execute fast incident handling: guide guards, escalate appropriately, and secure evidence.
- Craft professional reports: produce clear, compliant logs, radio communications, and shift summaries.
- Optimise shift routines: initiate procedures, prioritise tasks, and manage multiple camera feeds effectively.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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