Prevention and Security Agent Course
This Prevention and Security Agent Course equips participants with essential skills for mall security. Learners master risk assessment, incident response, CCTV monitoring, and professional reporting. They gain confidence in handling emergencies like theft, fires, and conflicts, coordinating with authorities, and ensuring visitor safety and smooth operations through effective communication.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
Gain practical expertise in mall security through the Prevention and Security Agent Course. Cover legal responsibilities, risk evaluation, patrol strategies, access management, CCTV operations, and record-keeping. Train in responding to theft, fires, medical incidents, and disputes, along with reporting procedures, liaising with management and emergency services, and clear communication to safeguard visitors and maintain operations.
Elevify Advantages
Develop Skills
- Master incident reporting: craft clear, court-admissible security reports swiftly.
- Conduct mall risk assessments: identify threats, blind spots, and legal boundaries quickly.
- Develop tactical response skills: manage theft, fights, fires, and crowds effectively.
- Handle CCTV and evidence: record, secure, and handover footage properly.
- Apply de-escalation and customer service: resolve conflicts while upholding mall reputation.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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