Prevention Agent Course
The Prevention Agent Training Programme equips private security personnel with skills to reduce retail shrinkage, leverage CCTV and patrols efficiently, adhere to legal and ethical guidelines, resolve conflicts, and collaborate with shop teams to secure assets while upholding customer rights. It emphasises practical tactics for proactive loss prevention in retail settings.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This Prevention Agent Training Programme provides targeted, hands-on instruction to manage theft threats, customer engagements, and shop incidents confidently. Participants will grasp legal boundaries, use-of-force protocols, and de-escalation methods, while gaining expertise in CCTV operations, patrol strategies, and evidence management. Develop robust teamwork with retail staff, enhance situational vigilance, and deploy effective techniques to minimise losses and safeguard personnel and property.
Elevify Advantages
Develop Skills
- Legal adherence in private security: implement search, detention, and force protocols swiftly.
- Retail loss prevention strategies: reduce theft via EAS, store layouts, and discreet deterrents.
- CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
- Professional customer interactions: manage complaints, de-escalate tensions, and respect dignity.
- Store risk evaluation: analyse behaviours, prioritise risks, and intervene to prevent losses.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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