General Intelligence Course
The General Intelligence Course equips public managers to design effective service centres, perform rapid data diagnostics, manage risks, and produce clear, persuasive policy briefs to support mayors and municipal leaders in making informed decisions.

4 to 360 hours of flexible workload
certificate valid in your country
What Will I Learn?
This course teaches designing and managing efficient public service welcome centres, covering legal frameworks, vulnerable groups, and multi-service governance. Gain skills in stakeholder analysis, funding management, risk assessment in digital, financial, and operational areas, and crafting evidence-based policy briefs with quick research, data analysis, and actionable recommendations for decision-makers.
Elevify Advantages
Develop Skills
- Stakeholder mapping: identify key players and align municipal priorities swiftly.
- Policy brief writing: create concise, evidence-based reports for leaders quickly.
- Rapid diagnostics: gather, analyse and summarise public data efficiently.
- Service centre design: develop integrated, user-focused municipal front offices.
- Risk management: identify operational, digital and political risks and address them promptly.
Suggested Summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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